At Ayda, transparency in the incentive process is of utmost importance. If you find yourself in a situation where the incentive amount you received differs from your expectations, we understand that you will have questions.

Contact the researcher to resolve your questions

We encourage you to make direct communication with the researcher or research company associated with the project. They have the necessary insights into project details and incentive structures, and can provide clarification and answer any questions you may have. 

What's Ayda's role?

Ayda is a platform that connects researchers with participants and facilitates the payment of incentives. We do not have control or oversight over the specifics of each project, or the amounts associated with incentives. 

We encourage you to reach out to the researcher or research company directly for clarification if the incentive doesn't match up with your expectations.