In order to claim your incentive, the researcher must mark your participation as complete and release incentives for claiming.

How will I know that I have incentives ready to claim?

The easiest way is to wait for the notification email that Ayda will send you. Keep an eye on your inbox for this email to sign in and claim your well-deserved reward.

If you want to monitor the status of your participation in a project, you can sign in to your Ayda account and navigate to the project card associated with the study in question. There, you will find the project's status. When you're eligible to claim your incentive, the project card will prominently display the option to Claim Incentive.

How can I speed up the timing of the incentive release?

Ayda doesn't control when the researcher releases your incentive for claiming - that's totally up to the researcher. 

If you're eager to claim your incentive or have questions about the timeline, consider contacting the researcher or the contact person associated with the project. They will be able to provide insights into when you can expect the incentive to be available for claiming. 

Tips for a smooth claiming process

While Ayda facilitates the claiming process and can't speed up timelines, here are a few tips to enhance your experience: 

1. Check your Ayda & email accounts: Stay informed about your project status by checking your Ayda account regularly. This ensures you don't miss the Claim Incentive notifications. 
    
2. Verify your contact information: Confirm that the contact information in your Ayda account is accurate, and make sure you used the same email address provided during the study. 
    
3. Be patient: Understand that the timing of incentive release is in the hands of the researcher. Patience is key as they finalise project details.