How Do I Change A Participant’s Name Or Email Address?
Written by Ayda Support
Updated at July 27th, 2024
Table of Contents
Sometimes, you may need to correct an email address or name associated with a project. If you haven’t released any incentives associated with the project, you can use the Swap Tool.
The Swap Tool
The Swap Tool is a powerful feature that allows you to change email addresses or names associated with a project.
How does the Swap Tool work?
When you use the Swap Tool, it effectively cancels the previous assignment for that project and creates a new one with the updated details.
This tool ensures that accurate information is used for further project communication and assignment tracking.
When can I use the Swap Tool?
You can only use the Swap Tool before releasing any incentives associated with the project.
Once incentives have been released, you'll need to contact support@helloayda.com if you need to change contact details.
