Stay on top of participant email delivery 

On Ayda, staying informed about the delivery status of emails sent to participants is key to a smooth experience. Here's where you can check this: 

• See failed invitations on your Dashboard. 
   
• Review the Invite Status on the Assignments tab. 
   
• Get detailed information by navigating to the Assignments tab and clicking Details in the Action column. This will show you when the email was sent, and its delivery status. 

 
Troubleshooting failed participant email deliveries 

What to do when a participant's email fails 

If an invitation fails, first contact the participant to verify the correctness of their email address. 

If the email address needs correction, you can update it - refer to this article for help. 

 
What to do if an email address is accurate, but the issue persists

If the email address is accurate and the issue persists, reach out to our support team at support@helloayda.com for further assistance.